Functions of Remote Monitoring System - Fault Management

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06 Sep 2018 updated | Topic Energy Efficiency

Air-condition fault management is a problem engineers and maintenance staff have to deal with every day. A breakdown in a building's air-conditioner reflects badly on the building owners and maintenance team and affects the comfort of everyone in the building.

With so many air-condition units in a building, it is almost impossible to have permanent human attention for each unit. However, advanced fault detection and management tools like Daikin Remote Monitoring System (RMS) help building owners and maintenance staff to predict malfunctions and to provide alert to faults, preventing further damage.


Daikin RMS will monitor your air-conditioning all day and make automatic adjustments to the air-conditioning systems. Users can check the condition of their air-conditioning anytime because Daikin RMS gives real-time information by using data from sensors and internet communication technology to monitor the air-conditioners 24/7 and 365 days. 

Quick To Install, Great Dashboard

I tried using the system on my mobile phone and my laptop. Installing the app was quick and easy. It is available in App Store and Google Play. The dashboard had all the information I needed in one screen. It tells me the condition of each unit of my air-conditioner, the location and if I need to do any repairs.

Layout of the dashboard is simple and easy to read and I could do it on the mobile phone while walking back to office for a meeting. Alternatively, a team leader can also use the dashboard on the computer with a bigger screen when having discussions with team members.


Even a non-tech savvy maintenance staff can use it easily to obtain real-time fault reports and alerts via SMS, email or mobile applications. When there is a malfunction, an error code notification comes up on the screen telling the user the unit, location, and the problem. For example, a U0 error code means there is a shortage of refrigerant in a closed stop valve or there is a clogged refrigerant pipe in the system.

Daikin's predictive alert system can detect in advance up to 80% of malfunctions. With this alert, maintenance staff can carry out repairs immediately, reducing expensive spare parts replacements. It can also prevent problems before they happen, extending the operating life of the air-conditioning system.


However, Daikin RMS does not stop there. It makes use of the data and give users important information. For example, a Top-10 Trigger Malfunction report, a monthly malfunction report and even a malfunction triggered history. In this way, engineers can have a better understanding of the air-condition status to make long-term plans or to make the necessary changes to their maintenance schedule. When extra help or advice is needed, a hotline (number: 6311-8698) is also available to connect you to a team of experts.

With Daikin RMS, many building owners found mean time to repair shortened and some said they saved on annual maintenance cost of about $50,000 with three additional years of equipment lifespan. It is important to reduce the risk of unexpected breakdown and maximize your air-condition assets with monitoring technology.

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